Privacy Policy

1. Introduction

This Privacy Policy explains how GEM Travel (“we,” “our”) collects, uses, stores, and protects personal information of users visiting https://www.gemtravel.net/ (“Website”).
By accessing or using the Website, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  1. Information you provide:
    • Name, email, billing/shipping address, payment details
    • Messages or inquiries via contact forms or newsletter subscriptions
  2. Information collected automatically:
    • IP address, browser type, operating system
    • Pages visited, time spent, links clicked
  3. Cookies and similar technologies:
    • Used to improve user experience, analyze traffic, and personalize content and marketing.

3. Purpose of Data Collection

Your data is used to:

  • Process orders and manage the purchase of travel accessories
  • Respond to inquiries or requests
  • Improve Website functionality and user experience
  • Analyze traffic and website performance
  • Send informational or promotional emails (with consent)

4. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity (purchase of products or services)
  • User consent (newsletter or marketing communications)
  • Legal obligations
  • Legitimate interests (Website optimization, analytics)

5. Data Sharing

We do not sell personal data to third parties.
Data may be shared only with:

  • Service providers (hosting, payment gateways, shipping)
  • Legal authorities when required by law
  • Advertising partners, only if user has given consent

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined above or comply with legal and accounting obligations.

7. User Rights

Users have the right to:

  • Access personal data
  • Request correction or deletion of data
  • Limit or object to data processing
  • Request data portability
  • Withdraw consent at any time (without affecting prior lawful processing)
  • Submit a complaint to the competent supervisory authority

Requests can be sent to:
📧 contacct@gemtravel.com

8. Data Security

GEM Travel implements technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

9. Cookies and Tracking

The Website uses cookies and similar tracking technologies to:

  • Improve user experience
  • Analyze traffic and website performance
  • Personalize content and advertisements (with consent)

Users can manage cookies through browser settings or the Website’s cookie banner.

10. Third-Party Links

The Website may include links to external websites. GEM Travel:

  • Does not control third-party websites
  • Is not responsible for their content, policies, or availability
  • Does not endorse third-party services unless explicitly stated

Users access external links at their own risk.

11. Changes to Privacy Policy

GEM Travel reserves the right to update this Privacy Policy at any time.
Changes will be posted on the Website and, if necessary, communicated via email.

12. Contact Information

For questions regarding this Privacy Policy or the handling of personal data, contact:
📧 contacct@gemtravel.com